Terms & Conditions
Privacy Policy
Anti Money Laundering
Know Your Costumer
Withdrawal Policy
Referral Program
Privacy and Cookies Policy
At Virturo.com, operated by Finastra Ltd ("we," "us," "Virturo," or "the Company"), we prioritize your privacy. This Privacy and Cookies Policy explains how we collect, use, and protect your personal data while complying with international data protection laws, including the General Data Protection Regulation (GDPR). By using Virturo.com, you agree to this policy. If you do not agree, please refrain from using our services.
Who Are We?
Virturo.com is owned and operated by Finastra Ltd, a company incorporated under the laws of the Marshall Islands, with an operating presence in London. Finastra Ltd serves as the data controller, determining the purposes and methods of processing your personal data.
Operating Address: 100 Bishopsgate, London EC2N 4AG
Registered Address: Trust Company Complex, Ajeltake Road, Majuro, Marshall Islands, MH96960
Email: contact@virturo.com
Scope of Services
Virturo provides an online trading platform, and our interaction with your data includes account creation, trading activities, account funding and withdrawals, customer support, and regulatory compliance. Personal data, including identification documents, financial data, and communication records, is collected and processed to provide these services securely and efficiently.
What Data Do We Collect?
We collect personal information such as your name, address, date of birth, financial details, identification documents, device information, behavioral data, and communication records. This information is essential for identity verification, account management, fraud prevention, and compliance with AML and KYC regulations.
How Do We Collect Your Data?
Your data is collected directly through account registration, transactions, and interactions with customer support. We also use automated methods like cookies and analytics tools to enhance platform performance and may receive data from third-party sources such as public databases and regulatory authorities for compliance purposes
Cookies Policy
Cookies are small text files that enhance your experience on Virturo.com. They enable user authentication, preference storage, performance monitoring, and tailored advertising. We use essential, performance, functionality, and advertising cookies, with retention periods ranging from session-only to up to 12 months. Cookies can be managed or disabled through our cookie banner or browser settings, though disabling them may affect website functionality.
Legal Basis for Processing Data
We process your data based on contractual obligations, legal compliance, legitimate interests, and user consent. This includes fulfilling services, meeting regulatory requirements, and improving our platform while obtaining your consent for marketing communications and non-essential cookies.
Automated Decision-Making
Virturo employs automated systems for AML checks and account monitoring to identify suspicious activity and flag irregularities. If flagged, account access may be temporarily restricted. Users can request a manual review by contacting support@virturo.com.
Data Retention Policy
Personal data is retained for five years after account closure to comply with AML requirements. Financial data is retained for five years following the last transaction. Marketing preferences are retained until consent is withdrawn, while communication records are stored for three years. Cookies data retention periods vary and are detailed in our cookie management tool.
How Do We Protect Your Data?
We employ encryption, access controls, and regular audits to protect user data. Users are encouraged to use strong passwords and report unauthorized access promptly. In the event of a data breach, affected users will be notified, and appropriate measures will be taken to mitigate risks and prevent future incidents.
Third-Party Data Processors
Virturo works with trusted third-party providers for identity verification, payment processing, and IT maintenance. All processors are required to comply with GDPR and adhere to stringent data protection standards.
Cross-Border Data Transfers
When transferring data outside the EEA, we ensure compliance through adequacy agreements, Standard Contractual Clauses (SCCs), and additional safeguards like encryption and pseudonymization.
Your Rights Under GDPR
You have rights to access, correct, erase, restrict, and object to the processing of your data. You can also request data portability and manage marketing preferences. To exercise these rights, contact support@virturo.com. We will respond to requests within 30 days.
Marketing Preferences
You can opt out of marketing communications by using the "Unsubscribe" link in our emails or contacting support@virturo.com to update your preferences.
Video and Call Recording
Virturo may record calls, chats, or video communications for quality assurance, compliance, and dispute resolution. Recordings are securely stored and retained for up to 12 months unless required for a longer period by law.
Legal Jurisdiction
This Privacy and Cookies Policy is governed by the laws of the Marshall Islands. Any disputes will be resolved under its jurisdiction.
Changes to This Policy
Virturo may update this policy periodically. Changes will be communicated via email or on our website. Continued use of Virturo.com constitutes acceptance of the updated policy.
Last Updated: 25/11/2024
Terms & Conditions
Privacy Policy
Anti Money Laundering
Know Your Costumer
Withdrawal Policy
Referral Program
Privacy and Cookies Policy
At Virturo.com, operated by Finastra Ltd ("we," "us," "Virturo," or "the Company"), we prioritize your privacy. This Privacy and Cookies Policy explains how we collect, use, and protect your personal data while complying with international data protection laws, including the General Data Protection Regulation (GDPR). By using Virturo.com, you agree to this policy. If you do not agree, please refrain from using our services.
Who Are We?
Virturo.com is owned and operated by Finastra Ltd, a company incorporated under the laws of the Marshall Islands, with an operating presence in London. Finastra Ltd serves as the data controller, determining the purposes and methods of processing your personal data.
Operating Address: 100 Bishopsgate, London EC2N 4AG
Registered Address: Trust Company Complex, Ajeltake Road, Majuro, Marshall Islands, MH96960
Email: contact@virturo.com
Scope of Services
Virturo provides an online trading platform, and our interaction with your data includes account creation, trading activities, account funding and withdrawals, customer support, and regulatory compliance. Personal data, including identification documents, financial data, and communication records, is collected and processed to provide these services securely and efficiently.
What Data Do We Collect?
We collect personal information such as your name, address, date of birth, financial details, identification documents, device information, behavioral data, and communication records. This information is essential for identity verification, account management, fraud prevention, and compliance with AML and KYC regulations.
How Do We Collect Your Data?
Your data is collected directly through account registration, transactions, and interactions with customer support. We also use automated methods like cookies and analytics tools to enhance platform performance and may receive data from third-party sources such as public databases and regulatory authorities for compliance purposes
Cookies Policy
Cookies are small text files that enhance your experience on Virturo.com. They enable user authentication, preference storage, performance monitoring, and tailored advertising. We use essential, performance, functionality, and advertising cookies, with retention periods ranging from session-only to up to 12 months. Cookies can be managed or disabled through our cookie banner or browser settings, though disabling them may affect website functionality.
Legal Basis for Processing Data
We process your data based on contractual obligations, legal compliance, legitimate interests, and user consent. This includes fulfilling services, meeting regulatory requirements, and improving our platform while obtaining your consent for marketing communications and non-essential cookies.
Automated Decision-Making
Virturo employs automated systems for AML checks and account monitoring to identify suspicious activity and flag irregularities. If flagged, account access may be temporarily restricted. Users can request a manual review by contacting support@virturo.com.
Data Retention Policy
Personal data is retained for five years after account closure to comply with AML requirements. Financial data is retained for five years following the last transaction. Marketing preferences are retained until consent is withdrawn, while communication records are stored for three years. Cookies data retention periods vary and are detailed in our cookie management tool.
How Do We Protect Your Data?
We employ encryption, access controls, and regular audits to protect user data. Users are encouraged to use strong passwords and report unauthorized access promptly. In the event of a data breach, affected users will be notified, and appropriate measures will be taken to mitigate risks and prevent future incidents.
Third-Party Data Processors
Virturo works with trusted third-party providers for identity verification, payment processing, and IT maintenance. All processors are required to comply with GDPR and adhere to stringent data protection standards.
Cross-Border Data Transfers
When transferring data outside the EEA, we ensure compliance through adequacy agreements, Standard Contractual Clauses (SCCs), and additional safeguards like encryption and pseudonymization.
Your Rights Under GDPR
You have rights to access, correct, erase, restrict, and object to the processing of your data. You can also request data portability and manage marketing preferences. To exercise these rights, contact support@virturo.com. We will respond to requests within 30 days.
Marketing Preferences
You can opt out of marketing communications by using the "Unsubscribe" link in our emails or contacting support@virturo.com to update your preferences.
Video and Call Recording
Virturo may record calls, chats, or video communications for quality assurance, compliance, and dispute resolution. Recordings are securely stored and retained for up to 12 months unless required for a longer period by law.
Legal Jurisdiction
This Privacy and Cookies Policy is governed by the laws of the Marshall Islands. Any disputes will be resolved under its jurisdiction.
Changes to This Policy
Virturo may update this policy periodically. Changes will be communicated via email or on our website. Continued use of Virturo.com constitutes acceptance of the updated policy.
Last Updated: 25/11/2024
Terms & Conditions
Privacy Policy
Anti Money Laundering
Know Your Costumer
Withdrawal Policy
Referral Program
Privacy and Cookies Policy
At Virturo.com, operated by Finastra Ltd ("we," "us," "Virturo," or "the Company"), we prioritize your privacy. This Privacy and Cookies Policy explains how we collect, use, and protect your personal data while complying with international data protection laws, including the General Data Protection Regulation (GDPR). By using Virturo.com, you agree to this policy. If you do not agree, please refrain from using our services.
Who Are We?
Virturo.com is owned and operated by Finastra Ltd, a company incorporated under the laws of the Marshall Islands, with an operating presence in London. Finastra Ltd serves as the data controller, determining the purposes and methods of processing your personal data.
Operating Address: 100 Bishopsgate, London EC2N 4AG
Registered Address: Trust Company Complex, Ajeltake Road, Majuro, Marshall Islands, MH96960
Email: contact@virturo.com
Scope of Services
Virturo provides an online trading platform, and our interaction with your data includes account creation, trading activities, account funding and withdrawals, customer support, and regulatory compliance. Personal data, including identification documents, financial data, and communication records, is collected and processed to provide these services securely and efficiently.
What Data Do We Collect?
We collect personal information such as your name, address, date of birth, financial details, identification documents, device information, behavioral data, and communication records. This information is essential for identity verification, account management, fraud prevention, and compliance with AML and KYC regulations.
How Do We Collect Your Data?
Your data is collected directly through account registration, transactions, and interactions with customer support. We also use automated methods like cookies and analytics tools to enhance platform performance and may receive data from third-party sources such as public databases and regulatory authorities for compliance purposes
Cookies Policy
Cookies are small text files that enhance your experience on Virturo.com. They enable user authentication, preference storage, performance monitoring, and tailored advertising. We use essential, performance, functionality, and advertising cookies, with retention periods ranging from session-only to up to 12 months. Cookies can be managed or disabled through our cookie banner or browser settings, though disabling them may affect website functionality.
Legal Basis for Processing Data
We process your data based on contractual obligations, legal compliance, legitimate interests, and user consent. This includes fulfilling services, meeting regulatory requirements, and improving our platform while obtaining your consent for marketing communications and non-essential cookies.
Automated Decision-Making
Virturo employs automated systems for AML checks and account monitoring to identify suspicious activity and flag irregularities. If flagged, account access may be temporarily restricted. Users can request a manual review by contacting support@virturo.com.
Data Retention Policy
Personal data is retained for five years after account closure to comply with AML requirements. Financial data is retained for five years following the last transaction. Marketing preferences are retained until consent is withdrawn, while communication records are stored for three years. Cookies data retention periods vary and are detailed in our cookie management tool.
How Do We Protect Your Data?
We employ encryption, access controls, and regular audits to protect user data. Users are encouraged to use strong passwords and report unauthorized access promptly. In the event of a data breach, affected users will be notified, and appropriate measures will be taken to mitigate risks and prevent future incidents.
Third-Party Data Processors
Virturo works with trusted third-party providers for identity verification, payment processing, and IT maintenance. All processors are required to comply with GDPR and adhere to stringent data protection standards.
Cross-Border Data Transfers
When transferring data outside the EEA, we ensure compliance through adequacy agreements, Standard Contractual Clauses (SCCs), and additional safeguards like encryption and pseudonymization.
Your Rights Under GDPR
You have rights to access, correct, erase, restrict, and object to the processing of your data. You can also request data portability and manage marketing preferences. To exercise these rights, contact support@virturo.com. We will respond to requests within 30 days.
Marketing Preferences
You can opt out of marketing communications by using the "Unsubscribe" link in our emails or contacting support@virturo.com to update your preferences.
Video and Call Recording
Virturo may record calls, chats, or video communications for quality assurance, compliance, and dispute resolution. Recordings are securely stored and retained for up to 12 months unless required for a longer period by law.
Legal Jurisdiction
This Privacy and Cookies Policy is governed by the laws of the Marshall Islands. Any disputes will be resolved under its jurisdiction.
Changes to This Policy
Virturo may update this policy periodically. Changes will be communicated via email or on our website. Continued use of Virturo.com constitutes acceptance of the updated policy.
Last Updated: 25/11/2024