Understanding risks and countering phishing attempts
The term "phishing" represents malicious attempts to acquire personal data by impersonating trustworthy entities through fake websites, emails, calls, or SMS messages. Criminals aim to misuse this data for financial gain, emphasizing the need for vigilance. Unfortunately, the online trading industry is not immune, exemplified by a 2021 Europol collaboration that dismantled a €30 million ($36 million) investment fraud and money laundering ring.
To safeguard against such threats, always verify your interaction with the official Virturo platform and representatives, preventing falling victim to impostors.
Our Commitment to Your Security
Global perspective on financial fraud
UK Statistics
In 2022, more than £1.2 billion was stolen through fraud in the UK, highlighting the significant challenge of financial crime. Notably, a large portion of Authorised Push Payment (APP) fraud cases began online.
Global Trends
Financial fraud is a global concern, with online platforms being a common origin point for fraudulent activities. The rise in digital banking and online transactions has led to an increase in sophisticated cybercrime tactics.
Beware of Phishing:
Your Security is Our Priority
Understanding Phishing
Phishing is a deceptive practice used by cyber-criminals to acquire sensitive information. It often involves sending emails or messages that mimic those from reputable companies to trick individuals into revealing personal and financial details.
Expanding on the importance of staying informed, responsible trading involves regularly educating oneself about market trends, global economic developments, and changes in financial regulations. Virturo encourages clients to diversify their investment portfolios, reducing the overall risk associated with market fluctuations. Utilizing risk management tools provided by Virturo is essential for effective decision-making and minimizing potential losses.
Recognizing phishing attempts
Unexpected requests
Be cautious of unsolicited requests for sensitive information.
Check email addresses
Fraudulent emails might mimic legitimate addresses with minor discrepancies.
Spelling/Grammar mistakes
Professional organizations usually don’t have significant errors in their communications.
Be wary of links and attachments
Avoid clicking on links or downloading attachments from unverified sources.
Protecting yourself from phishing
Verify the source
Contact the organization directly through verified means if in doubt.
Update security software
Use the latest security software, browsers, and operating systems.
Do not share sensitive information
Legitimate organizations won’t ask for passwords or PINs via email.
Stay informed
Keep abreast of the latest phishing techniques.
Virtura’s commitment to your safety
Official contact policy
We will never contact you via a third party regarding your account. Only official Virturo representatives will reach out to you directly.
Guard your information
Never give out personal details, account information, or security credentials to anyone contacting you through various forms of media.
What to do if you encounter phishing
Do not respond or click links
If you receive a suspicious email, do not engage.
Report suspected phishing
Forward the email to the official address of the impersonated organization.
Change credentials if compromised
Professional organizations usually don’t have significant errors in their communications.
Seek support
Contact Virturo.com’s support team for assistance and guidance.
Assurance in trading and investing
Protect your personal data
Verified Virturo representatives will
Provide Assistance: Offer help with platform-related queries, technical support, or guidance regarding your account and our services.
They may verify your identity using standard security questions but only during a support call or interaction initiated by you.
Always respect your privacy and confidentiality, adhering to data protection laws and Virturo's privacy policy.
Only contact you through appropriate channels, such as the email address associated with your account
Keep you informed about new services, updates, and legitimate opportunities related to Virturo.com.
Representatives will communicate in a professional manner, using official Virturomail addresses or through verified channels on our platform.
Verified Virturo representatives will not
Never ask for your password or security credentials. Remember, sharing your password compromises the security of your account.
We will never pressure you to make quick decisions or use high-pressure tactics. Our communications are always focused on providing clear and helpful information.
Virturoepresentatives will not contact you via personal emails or social media accounts.
Ask you to move your money to a so-called “safe account” or any other place
Ask you for your account password or Two-Factor Authentication (2FA) code
Your role in enhancing security
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Protect your password
Never enter your password after following a link in an email from an untrusted site. Always go directly to https://www.virturo.com
Do not save your password in the browser. If anyone else ever accesses your computer, saved passwords are easily revealed.
Never use the same password on another website and change your password periodically.
Check for viruses and malware
Install trusted antivirus software on your computer and mobile devices and set them to scan regularly. If a scan detects any suspicious programs or applications, immediately follow instructions to safely remove them.
Perform regular operating system and browser updates
Updates also may include important security fixes. Make sure you’ve set your computer to update automatically, and if you get a manual notice to update, take care of it right away. If you access your Verturo account on a public computer, take these extra steps:
Always sign out of your account.
Clear forms, passwords, cache, and cookies from the browser on a regular basis.
GDPR Compliant
SOC 2
PCI DSS
ISO/IEC 27001
FAQs
Still Have Questions?
We're here to help! If you have any queries or need more information, please don't hesitate to get in touch with us. You can reach us at support@virturo.com, or for immediate assistance, use our live chat feature on our website. Our dedicated support team is always ready to provide you with the guidance and answers you need.