Terms & Conditions
Introduction
Welcome to virturo.com, the comprehensive platform for trading Contracts for Difference (CFDs) and managing Crypto investment funds. By accessing and using our services, you agree to be bound by these Terms and Conditions, which govern your use of the website and services offered.
Service description
virturo.com provides a platform for CFD trading across various assets, including but not limited to currencies, commodities, indices, and shares, as well as a dedicated fund for Crypto investments.
User registration and accounts
To use our services, you must register and create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
User obligations and conduct
As a user, you are responsible for all activities under your account. You agree to use our services lawfully and refrain from any conduct that could damage, disable, or overburden the platform.
Risk acknowledgment and disclaimer
Trading CFDs and Crypto investments involves a high level of risk. You acknowledge that you understand these risks and that you are solely responsible for your trading and investment decisions.
Account fees and charges
Details on any applicable account maintenance and inactivity fees are outlined in our fee schedule. These fees are subject to change, and users will be notified accordingly.
Intellectual property rights
All content on virturo.com, including designs, text, graphics, and images, is the property of virturo.com and is protected by intellectual property laws.
Limitation of liability
virturo.com will not be liable for any loss or damage arising from your use of the platform or services, beyond the total amount of funds deposited in your account.
Modification of terms
We reserve the right to modify these Terms and Conditions at any time. Your continued use of the services following any such modification constitutes your acceptance of the new Terms and Conditions.
Governing law and jurisdiction
These terms are governed by the laws of [Jurisdiction], and any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of [Jurisdiction].
Compliance with ESMA and MiFID II
virturo.com operates in compliance with ESMA guidelines and MiFID II regulations, ensuring a high level of investor protection and market integrity. Our services, products, and communications are designed to be transparent, fair, and in the best interest of our clients, in line with these regulatory standards.
GDPR Compliance
In line with the General Data Protection Regulation (GDPR), virturo.com is committed to ensuring the protection and proper handling of personal data of our European Union clients. This includes adherence to principles such as data minimization, right to access, and the right to be forgotten.
Privacy policy
Scope and consent
This policy applies to all users of virturo.com, especially those within the European Union, and outlines how we collect, use, store, and protect your personal data in compliance with GDPR and other relevant EU regulations.
Data collection
We collect personal data necessary for providing our services. This includes, but is not limited to, identification details, contact information, financial data, and transaction history. We ensure that data collection adheres to the principle of data minimization as per GDPR.
Purpose of data processing
Your data is processed for specific purposes such as account management, service provision, legal compliance, and for improving our services. We process data based on consent, contractual necessity, and our legitimate interests.
Data sharing and disclosure
Data may be shared with third-party service providers, regulatory authorities, and law enforcement, in compliance with legal obligations. We ensure that these parties respect data protection laws and handle your data securely.
Data subject rights
Under GDPR, you have the right to access your personal data, request correction or deletion, object to processing, and request data portability. You can exercise these rights by contacting our Data Protection Officer.
Data retention and security
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. We employ robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
International data transfers
Data may be transferred to countries outside of the EU. In such cases, we ensure that adequate safeguards, as required by GDPR, are in place to protect your data.
Changes to privacy policy
We may update this policy from time to time to reflect changes in legal requirements or our data processing practices. Any changes will be communicated through our website.
Contact information
For questions regarding this policy or to exercise your data protection rights, please contact our Data Protection Officer at [contact information].
GDPR compliance and oversight
Our Data Protection Officer is responsible for overseeing our data protection strategy and ensuring compliance with GDPR requirements.
Anti-Money Laundering (AML) Policy
Commitment
Virturo.com is committed to preventing money laundering and complying with all applicable AML laws and regulations.
Customer Identification and verification
All customers are required to undergo a robust verification process. This includes providing a valid government-issued ID and other necessary documents to verify identity and address.
Transaction monitoring
We monitor customer transactions for signs of suspicious activity and report to the appropriate authorities as required by AML regulations.
ESMA and MiFID II compliance
Our AML policy is also designed to comply with ESMA guidelines and MiFID II requirements, focusing on transparency, investor protection, and market integrity.
Know your customer (KYC) policy
Introduction
Our KYC policy is a critical part of our compliance program, reflecting our commitment to preventing fraud and money laundering.
Customer due diligence
We conduct due diligence on all customers, which involves collecting and verifying personal identification and financial information.
Ongoing monitoring
Customer accounts are subject to ongoing monitoring to ensure continued compliance with KYC requirements and to detect any unusual or suspicious activity.
ESMA and MiFID II Compliance
In our KYC process, we follow ESMA guidelines and MiFID II requirements, ensuring thorough customer due diligence to protect against market abuse and financial crime.
Withdrawal Policy
Requesting withdrawals
Withdrawals can be made through the user's account dashboard. Withdrawal requests are subject to verification and security checks.
Processing time
Withdrawals are typically processed within [specified number of business days], but the timing may vary depending on the withdrawal method and verification requirements.
Withdrawal limits
There may be minimum and maximum withdrawal limits, which can vary depending on the user’s account type and transaction history.
Compliance and verification
In our KYC process, we follow ESMA guidelines and MiFID II requirements, ensuring thorough customer due diligence to protect against market abuse and financial crime.
Regulatory Supervision
Our withdrawal processes are in compliance with ESMA and MiFID II regulations, ensuring transparency, fairness, and client protection in all financial transactions.
